Qantas: "Sorry For Sending You To Adelaide"

A nice epilogue to the whole ‘Qantas Broken Window’ drama – I received mail from Qantas today to apologise for the inconvenience of grounding the weekend flight, with a not-insignificant contribution toward future flying.

Although it was a big inconvenience, I thought they had handled the situation well – even before they decided to ‘make good’. Well done, Qantas.

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